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Privacy Policy

This Privacy Policy explains how PAN Infotech collects, uses, stores, and protects information when visitors browse our website, submit enquiries, or engage with our software development, design, cloud, AI, and payment technology services.

Company: PAN Infotech Location: Kochi, Kerala, India Applies to website and enquiry data

On This Page

A general privacy policy suitable for a normal IT company website and business enquiry workflow.

Information We Collect How We Use Information Sharing and Disclosure Data Security Cookies and Analytics Data Retention Your Rights Contact Us

1. Information We Collect

We may collect information directly from you and automatically through your interaction with our website and services.

  • Contact information such as your name, email address, phone number, company name, and project details submitted through forms or direct communication.
  • Business information shared during enquiries, proposals, support requests, onboarding, and project discussions.
  • Technical information such as IP address, browser type, device information, referral source, and general website usage data.
  • Any files, documents, or content you choose to share with us as part of service delivery or consultation.

2. How We Use Information

We use collected information to operate our website, respond to business enquiries, and provide our services effectively.

  • To respond to enquiries, schedule consultations, and provide quotations or proposals.
  • To deliver software development, UI/UX, cloud, AI, POS, and payment-related services.
  • To manage client relationships, project communication, support, maintenance, and billing workflows.
  • To improve website content, service quality, security, and user experience.
  • To meet legal, regulatory, contractual, and operational requirements.

3. Sharing and Disclosure

We do not sell personal information. We may share information only when reasonably necessary for business operations or legal compliance.

  • With trusted service providers such as hosting providers, email tools, analytics platforms, payment processors, or collaboration tools used to support our operations.
  • With employees, contractors, or partners involved in delivering requested services under appropriate confidentiality obligations.
  • When required to comply with legal obligations, protect our rights, investigate fraud, or respond to lawful requests.
  • As part of a business restructuring, merger, or acquisition, subject to applicable confidentiality and legal safeguards.

4. Data Security

We take reasonable technical and organizational measures to protect data from unauthorized access, misuse, alteration, disclosure, or destruction. However, no online transmission or storage method can be guaranteed as completely secure.

5. Cookies and Analytics

Our website may use cookies or similar technologies to support core functionality, understand website traffic, and improve performance. These tools may help us understand page visits, user interactions, and device-level behavior in aggregate form.

If analytics or tracking tools are used, they are intended for business insight, service improvement, and website optimization.

6. Data Retention

We retain information only as long as reasonably necessary for enquiry handling, service delivery, legal obligations, dispute resolution, record keeping, and business operations. Retention periods may vary based on the nature of the information and our contractual or legal responsibilities.

7. Your Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information, or object to certain types of processing. We will review and respond to reasonable requests in accordance with applicable laws and operational obligations.

8. Third-Party Links and Services

Our website or services may reference third-party platforms, tools, or websites. We are not responsible for the privacy practices of third-party services that operate independently from us. Users should review the relevant policies of those third parties when interacting with them.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or service changes. Updated versions will apply from the time they are published on this website unless otherwise stated.

10. Contact Us

If you have questions about this Privacy Policy or how we handle information, please contact us using the details below.

Email: info@pan-infotech.com
Phone: +91 9605070706
Kochi Office: 544, Nippon Towers, National Highway, HMT Junction, South Kalamassery, Kalamassery, Kochi, Kerala 683104
This page is a general website policy template for a normal IT company and should be reviewed by a qualified legal professional before publishing as a final legal document.
PAN Infotech

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