1. Acceptance of Terms
By accessing this website or using PAN Infotech services, you agree to these Terms of Service. If you do not agree with these terms, you should not use the website or engage our services.
2. Website Use
This website is provided for general informational and business communication purposes. Users agree not to misuse the site, interfere with its operation, attempt unauthorized access, or use the site for unlawful, harmful, or deceptive purposes.
3. Service Engagements
Service engagements may include web development, mobile apps, UI/UX, cloud, AI, POS, payment systems, consulting, support, and related software services. Specific project scope, deliverables, pricing, timelines, and responsibilities should be defined in a separate proposal, quotation, statement of work, contract, or purchase order.
- Project timelines may depend on timely approvals, access, feedback, and client-provided content or assets.
- Changes beyond the agreed scope may require additional cost, revised timelines, or updated documentation.
- We may use third-party tools, APIs, hosting services, libraries, or infrastructure components where appropriate.
4. Fees and Payments
Unless otherwise agreed in writing, project fees, milestone schedules, recurring support fees, taxes, and payment terms will be set out in the applicable commercial agreement or invoice. Delayed payments may affect project schedules, support availability, access delivery, or release timelines.
5. Client Responsibilities
Clients are responsible for providing accurate information, lawful content, timely approvals, necessary access credentials, and all materials reasonably required for service delivery. Clients are also responsible for ensuring that their own business use of delivered solutions complies with applicable laws and industry obligations.
6. Intellectual Property
Unless otherwise agreed in writing, PAN Infotech retains ownership of its pre-existing materials, frameworks, tools, methodologies, reusable code, templates, concepts, and know-how. Ownership of final deliverables may transfer or be licensed according to the relevant contract, proposal, invoice, or statement of work.
7. Confidentiality
Both parties should treat non-public business, technical, financial, and project information shared during an engagement as confidential, except where disclosure is required by law or explicitly permitted by agreement.
8. Third-Party Services
Some deliverables may rely on third-party platforms, hosting providers, payment gateways, analytics providers, app stores, or cloud vendors. PAN Infotech is not responsible for service interruptions, policy changes, pricing changes, or limitations imposed by independent third-party providers.
9. Warranties and Liability
We aim to deliver professional services with reasonable care and skill. However, except as expressly agreed in writing, the website and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, PAN Infotech disclaims implied warranties and will not be liable for indirect, incidental, consequential, special, or punitive damages arising from website use or service engagement.
10. Termination
Either party may suspend or terminate a service engagement in accordance with the relevant agreement. Upon termination, work completed up to the termination date, approved milestones, outstanding fees, and any applicable transition obligations may remain payable or enforceable.
11. Governing Law
These terms are intended as general business website terms and, unless otherwise agreed in a separate contract, may be interpreted under the laws of India. Subject to applicable law, disputes may be handled in the courts having jurisdiction in Kochi, Kerala.
12. Changes to These Terms
PAN Infotech may update these Terms of Service from time to time to reflect changes in services, website features, compliance needs, or operational practices. Updated terms apply from the date they are published unless stated otherwise.
13. Contact Details
For questions about these terms or service engagements, please contact PAN Infotech using the details below.